How do I get support for RISK66 or Loss Forecaster?

For fastest service, email us at [e-mail]. This mailbox is monitored by a team of support analysts. Depending on your question, a team-member with your needed area of expertise will respond as soon as possible. Most requests can be resolved in an hour. We strive to respond to all questions within 24 business hours.

Our support line can also be reached at 866-ACTUARY or 866-228-8279 x200.

When contacting support, please include:

• Your name
• Your email address
• Detailed description of your question or problem  

Please note, if you are experiencing a problem with the website, a screen print is often helpful to help us diagnose your problem.

If you have a question about a calculation in a loss projection or reserve analysis, please attached the PDF of the analysis to your email.